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  • Trail management with Outdooractive

    Trail management with Outdooractive

    The trail network is an essential component of the tourism infrastructure which is why we are there to support the hugely important work carried out by trail managers. By enabling them to work with the same system utilized by other members of the tourism industry - and ultimately our users - everyone is certain to get the best possible results and experience. 
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We provide and you manage

Whether you manage a long or short-distance trail network in a region or are an organization that markets them, our support helps to connect you with the users of those trails and lets you work more efficiently and quickly to deal with any damage or issues as they arise.
The main benefits
The best maps worldwide that carry current activity-specific trail networks
Everything synchronizes with the app and offline storage is available
A ticket system to catalogue and record tasks
Marketing opportunities with the world's largest Outdoor platform

Working together for better trail experiences

Blocked paths, damaged or incomplete signage and markers, and broken infrastructure will all result in dissatisfied visitors and users. Seldom is the actual problem linked to bad infrastructure, but rather its poor maintenance, which is not the bedrock for a successful tourism strategy.

 

This is best achieved by benefitting from the work of one another. Ours is the tool you need to easily manage and maintain your trails so that, in the end, our users and your visitors can have a great experience.

Working together for better trail experiences

Blocked paths, damaged or incomplete signage and markers, and broken infrastructure will all result in dissatisfied visitors and users. Seldom is the actual problem linked to bad infrastructure, but rather its poor maintenance, which is not the bedrock for a successful tourism strategy.

 

This is best achieved by benefitting from the work of one another. Ours is the tool you need to easily manage and maintain your trails so that, in the end, our users and your visitors can have a great experience.

A single tool that covers everything

Data collection

The My Business App can be used to capture infrastructure data directly in the field:

  • Georeferencing
  • Categorization
  • Images
  • Structured text information
  • Responsibilities
  • Conditions / issues / tasks

Site Management

Each section of the trail infrastructure can be effectively managed by combining list and map views with a range a range of filtering options.

  • Signposting
  • Information boards
  • Waste management
  • Bridges, viewpoints, railings, protective cables etc.

Defining Responsibilities

Responsibilities can be delegated for managing individual locations and tasks.

These allocations can be made by administrative regions (along a long-distance trail) or by numbering specific locations.

The resulting "Trail responsibility map" is then used to assign tasks to trail managers and any planned work can be reflected in the details of a route.

Signage Planning
(only Pro+)

Pro+ lets you go even further:

An unlimited number of signs templates can be created and grouped according to activity.

Your most widely used designs can be stored on the system with the option of adding more.

Place names, difficulty ratings, times and icons are automatically placed into the design.

Signs can then be exported to create printable templates.

Inspecting and Documenting

Inspection walks at regular intervals and after natural events such as heavy rain are part of the trail manager's tasks and these inspection routes can be recorded as tracks for documentation purposes.

Locations appear automatically on the My Business App’s screen when approached and can either be marked as okay or a task can be created specifically for that location.

Task Management

A ticketing system lets you manage and document your work.

Tasks can arise from visitor feedback in the form of comments, pictures, and current conditions or following inspections made by trail managers.

These tasks can then be assigned to the people responsible for carrying them out.

Website 

(Pro+ only)

Once a destination's Travel Guide has been populated, your destination website can be generated in just a few clicks. The website is based on the information in the Travel Guide and can be individually branded and structured to suit your needs.

The content of your website reaches x5 as many potential guests via the Outdooractive platform than you would achieve with just a normal website.

Your community is already integrated and generates guest profiles for you.

Community Management

The complete Destination Management System (DMS) is also the hub for communicating with and proactively guiding your visitors.

Any comments, ratings, complaints, images, video posts, likes, questions, catalogue orders, and cost queries converge here.

With campaigns, you can generate leads and pass them to your CRM. 

How to get started

  • Individual trail managers can sign up and create Basic account free of charge
  • NGOs can sign as trail managers to get access to a free Pro account (after approval) and even more benefits and features.
  • You will then receive access to the Trail manager product.

How to get started

  • Individual trail managers can sign up and create Basic account free of charge
  • NGOs can sign as trail managers to get access to a free Pro account (after approval) and even more benefits and features.
  • You will then receive access to the Trail manager product
Sign up

Associations we proudly support

Good to know

We are part of the Worlds Trails Network (WTN), the defining global association for trails worldwide. As an active member we support collaboration and networking between those working with trail networks across the globe, whilst also contributing towards the growth and development of knowledge by learning and sharing with others.

We also aim for our presence at events and conferences throughout the year to contribute to the international knowledge base of trail management.
Find out more

What trail managers say about us

"The Alpbachtal as a tourism region of more than 350km² spread across 10 districts. We use the Outdooractive Trail Manager tool, which supports us best in carrying out daily maintenance. It also simplifies planning as well as the ongoing revision of the more than 2,600 separate infrastructure locations that we currently have in the system."


- Manuel Hufnagel, Head of Infrastructure, Alpbachtal Tourism